We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I wanted to do a chart with sales by state. But no matter what chart type I use, bar, pie, whatever, it never shows the wording (labels) for all 50 states. A bar might be there for the state, but with no wording. Other states, have both the bar and their label. What's the trick?
Hello Randal
I'm not sure what you mean by "A bar might be there, but no wording" - like an empty label?
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also, please make sure to tell me what are the table and chart IDs, so I know where to look.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi Randal,
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
Aleksandar have day-off today so will help you out.
Yes that is the default behavioral of the charts if you have many data they will try to show as much as the can based on default charts settings for labels.
That is default behavior of charts engine, but if you need some custom solution (overwrite default charts settings) you can check in our documentation about wpDataCharts callbacks.
You can check some solutions for pie chart here (changing padding for example) , and for line chart you can check here (changing autoRotation for example)
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables