Comments 2Leah Matthews started the conversationJanuary 14, 2020 at 10:09amHiyaI'm unable to activate the plugin and therefore, can't update. Can you advise please? Here is a screen recording so you can see my issue: https://www.loom.com/share/9558eef4e7194f529b2846bc3c9b45c4 [deleted] replied privately 2Leah Matthews repliedFebruary 15, 2020 at 12:33pmHelloThank you for your response - I have done what you advised below but the issue is still there... 2Leah Matthews repliedFebruary 15, 2020 at 12:35pmAh actually - needed to remove the <script> tags and now is working fine - thank you!!1 Like[deleted] repliedFebruary 18, 2020 at 10:38amHello Leah Matthews,Great, glad to hear the issue is gone. You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help, Sign in to reply ...
Hiya
I'm unable to activate the plugin and therefore, can't update. Can you advise please? Here is a screen recording so you can see my issue: https://www.loom.com/share/9558eef4e7194f529b2846bc3c9b45c4
Hello
Thank you for your response - I have done what you advised below but the issue is still there...
Ah actually - needed to remove the <script> tags and now is working fine - thank you!!
Hello Leah Matthews,
Great, glad to hear the issue is gone.
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,