We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I've been using amelia plugin for quite a long time now. However, recently it stopped loading the booking calendar.
I used cloudfare SSL to convert my site (prodmonk.com) from http to https. Can this be an issue?
Eg. if you'll check https://prodmonk.com/booking_60_1/ then the booking calendar loads (the page was created pre http to https conversion);
however, on this page (https://prodmonk.com/booking_60_in/), the calendar doesn't loads!
Can you please help me resolve the issue.
Hello Vaibhav,
I can see the Amelia booking form on both of the links that you sent me:
Could you please check if this is some caching issue or similar? What exactly do you get when you try to access Amelia on the URL that you say it doesn't load? Thanks!