We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello Adam,
Thank you for your purchase.
Could you please open the error log and tell me which error do you get there when you try to connect the employee to their Google calendar?
Thanks!
Hi Marija,
Does Amelia have its own error log?
Cheers
I can confirm i chose No Organisation.
As for the server security, i will have to get back to you about that tomorrow!
No problem,
Which page do you want it on? This is what i got after going through the process
Hello Adam,
When you go to the process for Connecting your Google and when at the end the error that you get in Amelia is shown do you have any error in the Console error log as well?
Hi,
I did a video, attached so you can see as i go through the process.