Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2265393
Multiple Location
Closed

Comments

  •  1
    Honey Goyal started the conversation
    January 8, 2020 at 9:13pm

    Hi Support,

    Can you please help me, how do i select the multiple locations in Employee Add Screen (http://prntscr.com/ql0kiv) . I want to add the multiple locations for staff members.

  • [deleted] replied
    January 9, 2020 at 2:02pm

    Hello Honey Goyal, 

    Thank you for your purchase. 

    On that first screen for the employee you can only choose one, default, location. But when you go to the Work Hours tab you can assign different locations to different work time periods. Please look at the attachment. Unfortunately, there isn't a possibility to assign multiple locations to one employee at the same time.

    If you have any further questions or concerns feel free to ask,

  •  1
    Honey Goyal replied
    January 9, 2020 at 2:25pm

    Hi Marija.

    Thanks for your response.

    I have found one issue, customers not able to book the time slots if time not assigned to Staff. Can you please suggest me how do i open the system without any time limits. In other words i want to remove the Away from Staff Profile.

    Thanks.

  • [deleted] replied
    January 9, 2020 at 4:13pm

    Hello Honey Goyal, 

    You are welcome. 

    The time slots depend on the work hours of the employees. So, you need to set the work hours of the employees to be from 00:00 to 24:00 for each day in the week and you will have time slots available always. 

  •  1
    Honey Goyal replied
    January 9, 2020 at 9:38pm

    Hi Marija,

    Is there have any way I can disable the Away mode only for frontend. Its not matching with my requirements, Kindly suggest me regarding this.

    Thanks.

  • [deleted] replied
    January 10, 2020 at 10:05am

    Hello Honey Goyal, 

    Could you please send me a screenshot of which part exactly do you mean for the front-end? Since that 'Away' string for the employees is only available on the back-end, I am not sure on which part exactly do you mean. 

    Thanks!