We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I have made several appointments to see how the notifications work. Out of 3 appointments, only 2 were notified to the client and the employee. It's not the first time it has happened. Sometimes no one gets notified even through I have filled the form the very same way.
I don't understand where the problem comes from.
Best regards,
Monika
Hello Monika.
If the notifications work for one e-mail address, it should work for all. The plugin doesn't have any special e-mail settings, so you're only connecting Amelia with your mailing service.
Please check SPAM and JUNK folders, and see if the messages are maybe sent there.
Kind Regards,
Aleksandar Vuković
[email protected]
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