As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Hello, when manually adding an appointment in the back end not all available time slots are showing. I have attached a screenshot of both the back end and front end booking. As you can see only 6pm is available in the back end and more times are available in the front end. Thanks
Hello Sam,
Thank you for your purchase.
Could you please tell me have you set your city timezone in your WordPress (General Settings)? This timezone setting is applied to Amelia as well, so if you haven't set it to your city timezone there can be a mismatch in the time slots between the front and the back-end.
Hi Marija,
Yes the timezone is correct in the wordpress settings. Thanks
thank you for your help!
You are welcome, Sam.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,