On the Amelia settings page I'm getting a 500 error when trying to click the Payments menu under Settings. I'm running a localhost installation using "Local by Flywheel" which is software that runs a virtual machine on my computer to setup websites locally.
Activation settings is also coming up blank, it seems numerous other sections aren't displaying properly either.
The two most common causes of this error (500) are a corrupted .htaccess file and exceeding your server’s PHP memory limit. You can check if you have the .htaccess file and if it blocks Amelia somehow. Also, please note that our plugin have a size of around 6 MB so maybe you need to increase the following: upload_max_file size, post_max_size and max_execution_time. You should be able to find these values in your php.ini file or on your hosting panel.
If you have any further questions or concerns feel free to ask,
On the Amelia settings page I'm getting a 500 error when trying to click the Payments menu under Settings. I'm running a localhost installation using "Local by Flywheel" which is software that runs a virtual machine on my computer to setup websites locally.
Activation settings is also coming up blank, it seems numerous other sections aren't displaying properly either.
FYI - I created a demo site online with my host and these issues were resolved. So definitely an issue with the local/virtual machine setup.
Hello Austin Headley,
Thank you for your purchase.
The two most common causes of this error (500) are a corrupted .htaccess file and exceeding your server’s PHP memory limit. You can check if you have the .htaccess file and if it blocks Amelia somehow. Also, please note that our plugin have a size of around 6 MB so maybe you need to increase the following: upload_max_file size, post_max_size and max_execution_time. You should be able to find these values in your php.ini file or on your hosting panel.
If you have any further questions or concerns feel free to ask,
I am experiencing the same, all Amelia side panel/settings area is empty and blank, can someone assist me
Hello garrick_Revels,
If the previous didn't help for your issue, please open a new ticket and we will gladly help! Thank you!