I have this issue where some schedules disappear as they were “ taken “ ( e.g: 13:00 ) but in actuallity no one have booked to that time at all, but still, it disappears and people can’t book for these. It’s always random that which time period is erroring. The time that cannot be booked differs at each employees.
Have you connected your employees to the Google Calendar? If so, are the times that appear as not-available set as "busy" in the Google Calendar?
The issue with unavailable time slots, that should be available, occur only when you connected your employee with their Google Calendar, and they have a busy event created in there, so the time slot is automatically removed from Amelia.
Hi there!
I have this issue where some schedules disappear as they were “ taken “ ( e.g: 13:00 ) but in actuallity no one have booked to that time at all, but still, it disappears and people can’t book for these. It’s always random that which time period is erroring. The time that cannot be booked differs at each employees.
Any help, guess please?
Hi, yes I am experiencing the same issue...
Hello Máté, hello Stéphane.
Thank you for your purchases.
Have you connected your employees to the Google Calendar? If so, are the times that appear as not-available set as "busy" in the Google Calendar?
The issue with unavailable time slots, that should be available, occur only when you connected your employee with their Google Calendar, and they have a busy event created in there, so the time slot is automatically removed from Amelia.
Kind Regards,
Aleksandar Vuković
[email protected]
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