I've reinstalled the Amelia plugin. Deactivated other plugins and tried to get somewhere with BlueHost (but honestly, it was a level 1 tech who didn't have a lot to offer)
I apologize. The client deactivated the plugin. I have reactivated it and you should be able to check things out now. I can also give admin access if needed.
Additionally, the folks with the hosting company (Bluehost) are less than great -- they essentially need me/us to tell them what changes need to be made as they are only willing to diagnose as far as "Oh, the problem is with this plugin ... just deactivate it."
Thank you for the purchase, and thank you for the credentials.
There was an issue with the location in the database. One of our developers remoted in and fixed the issue. The fix will also be applied to the next update, so you won't need to worry about it again.
It looks good now, but can you please test the plugin and let me know if it works correctly now on your end?
When the form loads when you're logged in, but doesn't when you're logged out, it usually implies there are some security or permission measures imposed either by your hosting provider, or a security plugin on your website.
Please check if you have some permissions set up on your page, and reach out to your hosting provider, to see if there's something they've added that needs to be disabled for non-logged in users.
The last link works if I am logged in, but not from the front end not logged in. No errors are thrown. I'm wondering if the edits/changes made a few days ago could be part of this.
All other services seem to be loading fine now when I'm logged out.
Can you please check, and let me know? As for the Brain Education Class, you'll need to add it to your employee's working hours for it to be shown on front-end.
On the dev server, Amelia worked splendidly, however now that we've moved to the client's server on BlueHost, Amelia fails in several places. The most noticeable is here: https://sedonameditationcenter.org/natural-healing-therapies/ (the dev version is here: https://dev4.canyon-demo.com/fifteen/natural-healing-therapies/)
I've reinstalled the Amelia plugin. Deactivated other plugins and tried to get somewhere with BlueHost (but honestly, it was a level 1 tech who didn't have a lot to offer)
Hello BillKracke
Thank you for your purchase, and sorry for the inconvenience.
I took a look at both websites, and I can see that the first link has only shortcodes dislayed:
This usually happens when Amelia is not activated on the site.
Can you enable the plugin, so I can see what's going on? I didn't see any console errors, though.
Kind Regards,
Aleksandar Vuković
[email protected]
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I apologize. The client deactivated the plugin. I have reactivated it and you should be able to check things out now. I can also give admin access if needed.
The site is: https://sedonameditationcenter.org/natural-healing-therapies/
Additionally, the folks with the hosting company (Bluehost) are less than great -- they essentially need me/us to tell them what changes need to be made as they are only willing to diagnose as far as "Oh, the problem is with this plugin ... just deactivate it."
Hello Bill.
Thank you for the purchase, and thank you for the credentials.
There was an issue with the location in the database. One of our developers remoted in and fixed the issue. The fix will also be applied to the next update, so you won't need to worry about it again.
It looks good now, but can you please test the plugin and let me know if it works correctly now on your end?
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Most Pages Look Good, but a few are not working when logged out, only when logged in:
https://sedonameditationcenter.org/classes-workshops/gut-detox-class/
https://sedonameditationcenter.org/classes-workshops/ki-gong-taichi/
https://sedonameditationcenter.org/classes-workshops/12-meridian-class/
https://sedonameditationcenter.org/classes-workshops/vibration-energy-movement/
https://sedonameditationcenter.org/classes-workshops/brain-education-class/
Hi again Bill
When the form loads when you're logged in, but doesn't when you're logged out, it usually implies there are some security or permission measures imposed either by your hosting provider, or a security plugin on your website.
Please check if you have some permissions set up on your page, and reach out to your hosting provider, to see if there's something they've added that needs to be disabled for non-logged in users.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
This is only affecting SOME forms on the page. Others work just fine.
The page you all fixed earlier, for example, has 4-5 booking forms on it ... loads fine.
The pages I just sent have 1 form, just spinning progress meters.
No security plugins that we've installed and the host has been nearly useless, so far.
I can clarify a little better now. Several views works just fine. For example, the catalog view here:
https://sedonameditationcenter.org/classes-workshops/gut-detox-class/
However, if I use the booking view, it just clocks and never loads, for example here:
https://sedonameditationcenter.org/classes-workshops/ki-gong-taichi/
The last link works if I am logged in, but not from the front end not logged in. No errors are thrown. I'm wondering if the edits/changes made a few days ago could be part of this.
Hello again Bill.
I just took a look at all the provided links, and at the moment only https://sedonameditationcenter.org/classes-workshops/brain-education-class/ doesn't work. It doesn't work regardless if I'm logged in or not. That's because your employee isn't assigned to that service during his working hours:
All other services seem to be loading fine now when I'm logged out.
Can you please check, and let me know? As for the Brain Education Class, you'll need to add it to your employee's working hours for it to be shown on front-end.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables