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  Public Ticket #2257172
Appointment Duration
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  • Helene started the conversation

    Hi, 

    I've just purchased Amelia, and I have some questions as I'm setting everything up.

    1. Only my introductory lessons are 60 minutes, the regular lesson is 45 minutes. How can I set this?
    2. Can I set up multiple calendars, one for lessons, and another for workshops, or can I only make one calendar and everything is on that?
    3. How can I edit the colours of those circles around the services?
    4. I offer lesson packs. Is there a way to offer them where the student can book 3, 5, 10, or 30 lessons? Or, should I manually block out times for when the student wants to come?

    Thanks very much,

    Helene

  •  2,496
    Aleksandar replied

    Hello Helene.

    Thank you for your purchase.

    1. Unfortunately, you can't change the duration of services, so if you configure the service to last 60 minutes, all lessons will last 60 minutes. You can either create two separate services (one for introductory lessons, and the other for regular lessons), but I don't know how feasible that would be, or simply add a custom field at the end of the booking form, informing people that your introductory lesson lasts 15 minutes longer.

    2. Amelia has only one calendar, but it can have multiple services and events. So, you can create different pages where people would be able to book other services and/or events. You can take a look at our list of shortcodes in our FAQ section.

    3. You can click on the circle, and choose the color there:

    9031874400.png

    If you mean the big circle - where it says "S2", you can apply a custom image there. Just access the service, and click on the circle, and you'll be able to upload an image there.

    4. Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around.

    You can create a service which would be named "Bulk Purchase" for example, and it would cost a certain amount. Then, you would need to create a 100% discount coupon which could be used 9 times, and limit the usage to 9 per customer, like this:

    6096551494.png

    My advice would also be to enable the notifications, so they get an e-mail with the discount coupon, explaining that they need to use the coupon for the remaining 9 sessions:

    7954541512.png

    You would need to add the %coupon_1% placeholder to the e-mail, so they get the coupon code they can use.

    After someone books the first appointment, they receive an e-mail with it, and they use it to book the remaining 9 sessions.

    I hope this helps.

    Sorry, but I don't see the screenshot. If you could re-upload it, that'd be great.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  • Helene replied

    Hi, this could be a really big problem. If I can't schedule 45 minute appointments, with no break before or after, then I'm going to be wasting lots of my time between appointments, which won't be good. I only do a first appointment of an hour, then ALL the rest will be 45 minutes. Some people will come to see me each week for years, and all appointments are 45 minutes, so I'm not sure how this will work. The other solutions for changing colours and how to do the bulk bookings with discount coupons are good, and I'm glad to hear that you're working on a better solution for that. We just have to work out this 45 min thing.

  •  2,496
    Aleksandar replied

    Hello again Helene.

    Please don't get me wrong.

    You can have two separate services:

    1. Introductory Lessons - 60 mins

    2. Regular Lessons - 45 mins.

    I was simply saying that you can't have one Service change the duration, that's all. You can set the "Default time slot step" in General settings of Amelia to be 15 minutes, and that will allow you to create Services wich last 15, 30, 45, 60, 75 minutes, and so on.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables

  • Helene replied

    Well that's marvellous then! Don't know how I missed that.

  •  2,496
    Aleksandar replied

    Great news, Helene.

    I'm glad to hear that's what you were looking for.

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables