We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi
I purchased Amelia Pro and made Activated using your site and in the plugin setting.
On the page where I want to view the calendar I used the shortcode: [ameliabooking] but displays a timer that doesn't stop loading ...
The weird thing is - before I purchased the plugin - I installed the free version of Amelia through https://wordpress.org/plugins/ameliabooking/ and then the page did show the calendar, but after I removed it and installed the paid version, the problem was created
The site is in a Production Development environment using a host file. - That's why I can't provide you with admin information.
A screenshot is attached
Thanks in advance
Zamir
Hello Zamir Gomeh ,
Thank you for your purchase!
When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:
Please check these out and let me know if the issue is gone. Also, please check if the services' duration together with their buffer times is longer than the work time periods of the employees to whom they are assigned to.