Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2256384
Amelia calendar does not show at the page
Closed

Comments

  • Zamir Gomeh started the conversation
    January 2, 2020 at 3:08pm

    Hi

    I purchased Amelia Pro and made Activated using your site and in the plugin setting.
    On the page where I want to view the calendar I used the shortcode: [ameliabooking] but displays a timer that doesn't stop loading ...

    The weird thing is - before I purchased the plugin - I installed the free version of Amelia through https://wordpress.org/plugins/ameliabooking/ and then the page did show the calendar, but after I removed it and installed the paid version, the problem was created
    The site is in a Production Development environment using a host file. - That's why I can't provide you with admin information.
    A screenshot is attached
    Thanks in advance
    Zamir

  • [deleted] replied
    January 3, 2020 at 10:30am

    Hello Zamir Gomeh ,

    Thank you for your purchase!

    When you just get the spinning wheel, without it ever loading, it usually indicates that you're missing one of the following:

    • Category and service
    • Employee
    • Employee is not assigned to a service (or service doesn't have employee assigned)
    • Employee doesn't have working hours configured (services are not assigned there)

    Please check these out and let me know if the issue is gone. Also, please check if the services' duration together with their buffer times is longer than the work time periods of the employees to whom they are assigned to.