We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2254651
customize
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Comments

  • Kleber started the conversation
    December 30, 2020 at 3:47pm

    Hello,
enjoy knowing how to inactivate the DDI (Default Country Code) field.
For he is totally unconfigured.
We will only work with the code +55, but I would like to hide this form field.
I would like to customize the information label
Follows print with images mentioned above
  • [deleted] replied
    December 30, 2020 at 4:32pm

    Hello Kleber, 

    For changing strings you need to use the translation technique, you will just change the strings in your language you will not translate them to other language. So, for this you can use any translation program like POEDIT or Loco Translate .

    If you want to use POEDIT then this is an instruction:

    1. Download the Amelia plugin and save the .zip file on your computer.

    2. Unzip downloaded .zip file.

    3. Download and install POEDIT. 

    4. After that open the program and open the file from the extracted folder on your computer ameliabooking/languages/fr_FR/wpamelia-fr_FR.po.

    5. Change the string that you want 

    6. Save the translation.

    7. Go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your website in the location ../wp-content/plugins/ameliabooking/languages/fr_FR/.

    This is an example for French, you will choose your language files.


    For hiding the country code field, please add this custom HTML to the page where you have your Amelia shortcode: 

    <style>#am-confirm-booking > div:nth-child(1) > form > div.am-confirm-booking-data.el-row > div:nth-child(5) > div > div > div > div {display: none;} </style>

    Please note that even though you hide this field in the front-end, it will still save the phone country code (which you set in Amelia -> Settings -> General) for the number that the customer fill in. So, I am not sure if this would help in your case. You can choose your country code in Amelia -> Settings and that country code will be always displayed in the booking form. 

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