We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello sorry to bother you,
I tranfered the same website from one server to another and also changed the its domain name. from tastedbyandreaslarsson.com to allwinelover.com
I do not need access to the wpdatatables premium on the first domain but I do need it on the new one.
Could you do something to transfer the premium please ?
I'll have to do it again next week as we change to another domain name (tasted.wine) but I'd need the premium now for testing purposes on allwinelover.com
Thank you and merry christmas!!
Hello G4ntz.
Thank you for your purchase.
If you still have access to the old domain, you can simply go to main settings of wpDataTables/Activation and deactivate the license. After that you will be able to activate it on the new domain.
If you're having any issues with that, please let me know, and we'll deactivate it remotely.
Merry Christmas to you too!
Kind Regards,
Aleksandar Vuković
[email protected]
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