We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2251318
RTL Support
Closed

Comments

  • Alhanouf started the conversation
    December 24, 2019 at 2:57pm

    Hello,

    I would like to use the Amelia Booking plugin on my website which is in Arabic Language which is Right to Left language 

    Dose this plugin supports it ?

    Also a question about the Integration with Woocommerce after the setup video 

    https://www.youtube.com/watch?v=ZpBpJqbldhA

    How to add the Amelia to woocommerce products ?

    Hope you can reply soon.

  • [deleted] replied
    December 25, 2019 at 2:09pm

    Hi Alhanouf,

    Thank you for your interest in our plugin.

    Our plugin is set to work RTL, but as we implement new features I cannot say for sure that all of them are 100% optimized. 

    As for the WooCommerce, this is not possible unfortunately. The connection between WooCommerce and our plugin is based on one product, but besides of that only WooCommerce coupons and taxes can be used also.

    Best regards.

  • Alhanouf replied
    December 29, 2019 at 10:52pm

    Hello, 

    So I just bought the plugin, it works fine but in the Catalog view in the Arabic version there is a translation error for the word "capacity" it says "number of players" in Arabic which is not that correct.

    is there a way I can change this? like in the labels settings ?


    Hope to hear soon from you

  • [deleted] replied
    December 30, 2020 at 11:55am

    Hi Alhanouf,

    You can change this using Poedit or Locotranslate for plugin translation since all our words are prepared in .po files for translation. If you need any help please contact our support in Amelia section of this support platform, since you've got our premium support once you've purchased the plugin.

    Best regards.