If I understood you correctly, when you enter the purchase code in wpDataTables settings/Activation, the purchase code doesn't remain saved?
If this is true, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi
We have paid for the full version and installed it however twice since this the plug-in has deactivated.
Please advise how to stop this happening.
Many thanks
steve
Hello Steve.
Thank you for your purchase.
If I understood you correctly, when you enter the purchase code in wpDataTables settings/Activation, the purchase code doesn't remain saved?
If this is true, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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