Apologies for replying late, we are not working on weekends.
Could you please tell me which notifications are not being sent? The notifications from Amelia? If yes, please go though the notifications settings in our documentation following this link. Which mail service do you use? If you have some other plugin for SMTP or Mail communication on your WordPress then in Amelia you need to choose WP Mail and Amelia will use the setup from that plugin for sending notifications (mail communication).
Or are you referring to your WordPress notifications when you create a User? If this is the case, we don't have much to do with this since it is WordPress notifications, but could you please tell me when you create a user with some other role in WP are the notifications being sent? Is it the case with only Amelia Employee user role?
Not sending notification to employees with url and password
Hello Dave,
Apologies for replying late, we are not working on weekends.
Could you please tell me which notifications are not being sent? The notifications from Amelia? If yes, please go though the notifications settings in our documentation following this link. Which mail service do you use? If you have some other plugin for SMTP or Mail communication on your WordPress then in Amelia you need to choose WP Mail and Amelia will use the setup from that plugin for sending notifications (mail communication).
Or are you referring to your WordPress notifications when you create a User? If this is the case, we don't have much to do with this since it is WordPress notifications, but could you please tell me when you create a user with some other role in WP are the notifications being sent? Is it the case with only Amelia Employee user role?