We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
hi,
can you indicate to me why the search feature on the calendar doesn’t return any information when I search for services locations etc I have set
kind regards
Adam
Hello Adam wright,
Thank you for your purchase and apologies for replying late, we are not working on weekends.
Could you please tell me does your question refers to Amelia -> Calendar in the back-end?
If yes, in this calendar appointments will be shown when you choose some service or location, but you also need to indicate the time period for which you are searching appointments. Is this not working in your case?
If you think of some other calendar please let me know of which one exactly (you can send me a screenshot as well). Thanks!