We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I change the color at amelia customization but in the front end it doesnt change.please help me
Hello reubert,
Thank you for your purchase!
When you make some customization you should delete your browser's cache afterwards. Please do that and let me know if you can see the changes afterwards.
Thank you soo much Marija!!!!!!!!!!!!!!! God Send you to help meeeeee thats your purpose haha! Thank you again! :)
You are very welcome
Glad I could help!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Hi marija, can i ask again how to add category on booking because its just services that shown up. TIA :)
Hello reubert,
Apologies for replying late, we are not working on weekends.
You can use another shortcode for your page where you want to show the categories - [ameliacatalog]. You can see all the shortcodes that you can use following this link so you can try them out and see which one best suits your needs.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,