As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I could not translate the word "month", despite the fact that I do the same steps as for other, successfully translated words. Here you can the word "month" on my website: https://www.razdwatrzy.waw.pl/2019/10/
I found your reply to the similar problem: https://wordpress.org/support/topic/month-translation-with-loco-translate/
Could you please help me?
Hi Malgosia,
Which version do you have? Do you have the latest version of the plugin?
Hi Nevena,
I am sorry for not replying for so long, but I missed your e-mail.
Yes, I have the 2.3.1 version of the plugin.
Kind regards,
Malgosia Mendela-Anzlik
Hi,
If you mean month that is on the screenshot: https://share.getcloudapp.com/P8uYGWJD that is not in Amelia, it is on your page.
If you already have the plugin and you are our paying customer, please open the ticket in the Amelia category: https://tmsplugins.ticksy.com/submit/#100012870, so our engeeners can take a look. This is a pre-purchase category for those who didn't purchased the plugin yet.
Yes, the month is on my Wordpress page. The plugin is free of charge. I am not your paying customer.
Who should I ask for help?
Kind Regards,
Malgosia Mendela-Anzlik
Hi,
As you said you have version: 2.3.1 - that is a full version of our plugin, and it is not free of charge. How did you get the plugin?
We do not provide support for those who do not value our work and use pirate version of the plugin.