Hello Andres

Thank you for reaching out to us.

If you haven't deactivated the license on the old website, it's quite possible that the code is still active there.

Can you please tell me what your license code is, and we'll deactivate it remotely?

Hi again Andres.

No problem, we deactivated the license remotely, so you should now be able to activate it.

Since you bought the plugin through Envato marketplace, you don't actually need the purchase code to activate the license. The "Purchase Code" field is reserved for purchases made through our website, and needs to stay blank when you're activating with Envato.

So, all you need to do is click on "ACTIVATE WITH ENVATO", and the plugin will take you to the Envato log-in page, where (upon logging-in) the license will be activated.

Hi Andres.

For some reason it didn't deactivate the license. Sorry about that.

We deactivated it again (confirmed this time), so can you please try again?

Great news Andrew

Thanks for letting me know.

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

Hello Andrew

Please tell me what your purchase code is (make sure to enable the PRIVATE response, since this is a public ticket), so I can check it.

Because Envato's API is limited to linking 3 requests per second you will probably need to click on "Activate with Envato" a few times until the license is activated, but once it is activated, it will stay active and you will be able to update the plugin through the Plugins page.

Can you please try now, and let me know if it works? Just remember that you probably will need to click on "Activate with Envato" a few times before it actually activates the license.

Hello Andres

Nothing was changed in this regard, but I can see that the license is still listed as active on http://inscripciones.capecar.cl/

I deactivated it, so can you please try clicking on "ACTIVATE WITH ENVATO" again?

Remember that Envato's API is limited to linking 3 requests per second you will probably need to click on "Activate with Envato" a few times until the license is activated, but once it is activated, it will stay active and you will be able to update the plugin through the Plugins page.

Can you please try now, and let me know if it works? Just remember that you probably will need to click on "Activate with Envato" a few times before it actually activates the license.

If, in the future, you don't see the update offered in the Plugins section you will need to go to wp-content/plugins/ameliabooking/ameliabooking.php and delete this line:

set_site_transient('update_plugins', null);

From line 359.

Then delete cache from your website and browser, and you should have no issues.

Hello again Andres.

This license is active on capecar.cl; subdomain inscripciones.

I deactivated it remotely, and you should now be able to activate the license.

Just remember that you will need to click on "Activate with Envato" a few times before it actually activates the license.