We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I use Gravity Forms. When I try to filter a table between 2 dates (mm/dd/yyyy) it shows zero results. But it should list several entries.
Its is odd that the filter does not work because the conditional formating setting picks up %today% correctly.
In the WPTables settings, I have date set-up as m/d/Y.
Hi again KingTours.
What conditional formatting rule you have set up?
If you hid all rows that are < today, then only dates starting from %TODAY% will be displayed, and you will not be able to select any of the previous dates. However, selecting future dates should be working fine.
Can you please, also check your WordPress settings, and let me know what the date format is set up there?
If it's the same as it is in Gravity and wpDataTables, can you re-enable the remote access credentials, so I can remote in and take a look, and also would it be possible to allow us access to your database (PHPMyAdmin)?
You can add the credentials here, but make sure to enable "Private" response, because this is a public ticket.
Kind Regards,
Aleksandar Vuković
[email protected]
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I think you misunderstood. Conditional formatting works. The date filter range does not. Date range from 12/15/2019 to 20/15/2019 shows zero results. It should show about a dozen entries.
I will send you login credentials in a separate message.