We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
A client has a paddle court where they are currently asking for reservations by whatsapp.
When creating the website by installing Amelia, when another client makes a reservation for whatsapp ... would it be necessary to enter the website and update the reservation? Or would there be another faster way to speed up the process? Any synchronization with another tool that allows that?
thank you very much
Hi Felipe,
Thank you for your interest in our plugin.
To have all noted the customer needs to book appointment or event through Amelia booking form. You can send a link to the page where Amelia booking form is placed and the customer can book there.
Hope this helps and let me know if you have further questions.
Yes, yes, I understand that.
My question is, when booking through whatsapp, should the owner of the website enter the wp-admin of his website to update the reservation or is there another faster way to do that?
Hi Felipe,
Unfortunately, there's no faster way, in case someone does not book via Amelia booking form, then Admin will need to add the appointment himself.