Hello Daniel.

I'm sorry to see you are experiencing issues, but unfortunately things like this will start happening more often because you're using a very outdated version of the plugin.

Please note that older versions of the plugin are not supported, and should only be used for testing purposes. WordPress is an extremely dynamic environment, with updates occurring every two weeks at most, so the plugin will only be less and less compatible as time goes.

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

I can take a look and see what's going on, but I can't promise anything.

Hello Daniel

Thanks for letting me know.

Was there a conflict with another plugin? If so, can you tell me which one, and how it was resolved, so I can add it to the conflict list in case someone else reaches out to us with a similar problem?

Oh, I see Daniel

Thanks for letting me know.

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.

Best regards.