Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
I am a new business user to Amelia plugin :-) I have a couple of questions relating to Amelia,
1. Is there is no way to have a service where a client can order it without having to select employee and date, eg we offer bulk buy, say 5 classes for the price of 4, there is no need to select a teacher or a date as it a group class. Person has 8 weeks to use his/her 5 classes on of 1 of any 3 nights in any class.
2. Currently to get around the above issue we are using services, we have created a 5 class and 10 class pass on the Modern Jive page and for the life of me we cant work out why the user can only select Mondays for this service, all other dates are blocked out, I have checked settings for employee and services and all appear to be set correctly. See attached
Obviously I need help, even if I am looking right at the fix, because I can't see it :-)
Hello Shane,
Thank you for your purchase!
1. You can show one specific service with one employee if you create a shortcode for specified employee/service for example - [ameliabooking service=1 employee=1] or similar, depending on how many services/employees you have. You can find all Amelia shortcodes that you can use on your pages following this link. Unfortunately, we don't have bulk purchases in Amelia with its current built-in features but we have this feature in our to-do list for one of our future releases.
2. Could you please tell me how you set up the employees' work hours, are the services assigned to all days here?
Also, are the work time periods longer than the services duration (together with its buffer times)?
Here are the screen shots and I also checked the following on the 2 employees:
See attached, I feel like it something simple and I am just over looking it because I have been in it too long now I cant see the problem. Cheers Shane
Hello Shane,
Thank you
I see on the work hours screenshot that on Mondays all services assigned to this employees are available and on other days some are available but not all of them (there is a list of services assigned). Could you please check is this service that is available only on Monday in the lists of the assigned services for other days? Thanks!
You are awesome, problem fixed, thank you so much, I would never have been able to work that out on my own. I look forward to the future updates on the system for bulk purchasing. :-)
Cheers
Shane
Hello Shane,
Thank you! Glad I could help
You are welcome!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help,