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  Public Ticket #2243731
Pro version not working
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  • MRS HILARIA ASUMU started the conversation

    I bought the Pro version of Amelia from AppSumo and when I went to add details of the buffer times, it came up with a message to upgrade and I couldn't make any changes otherwise. I've gone into my account on AppSumo to see if it is a partial sale but it's a full account I bought so why can't I input the details?

  • [deleted] replied

    Hi there,

    Looks like you have lite version and you didn't upgrade properly.

    Please follow the instructions: https://wpamelia.com/lite-upgrade/

    Since you have lifetime license, you can contact support with your purchase code in Amelia category, since this is a pre-purchase category for those who have pre-purchase questions.

    Have a great day!


  • MRS HILARIA ASUMU replied

    I tried to use the code again but it said the code had already been used. I couldn't use it again! I will contact support to see if they can help because I really do need it now


  • [deleted] replied

    Hi,

    It might be that you already use it on maximum number of domains, you need to deactivate it on the domain you don't want to use it anymore and to activate it on the other one.