As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Everything is working great except that when I want to add an entry or edit an entry I get an error that tells me that "Editing files is not supported at the moment" I would really like to have this functionality. Is there a reason that this is not available? I understand that the form is being hosted in the pop up and I don't see any reason why I couldn't edit the image.
Hello again Derek.
I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.
If you try to edit the row where you have an attachment, it would lose the attachment. Doesn't matter if you change the file or not - if you simply click on "edit", and then on "Save", it will still lose the image.
Our developers have been trying to solve the issue, but they haven't been able to.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Ok, yea that is interesting and really frustrating. Do you know if this issue is still trying to be solved? If it is do you think it will be fixed soon? It sounds like it might be a gravity forms issue. I am just curious to know. I think I have a way around the issues but I really don't want to leave the workaround as a long term solution.
Hi again Derek.
There are some limitations coming from Gravity's side, like this one, and filtering, search and sorting when it comes to server-side tables. We're trying to work with Gravity's team to resolve all this, but up until now we weren't able to get some quality time with their developers to be able to resolve the issue.
We're trying to resolve it, but I don't believe a fix will be implemented any time soon, unfortunately.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables