As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When I try to create a table, it tells me I need the "full version." I purchases the basic plan, downloaded it, and installed the zip on my website, so what additional "version" am I supposed to purchase? If it's a more expensive plan, then your website/marketing is very misleading. I bought this to create tables in wordpress and nowhere does it warn that the basic plan is insufficient. If the basic plan is wrong, I don't know what else to do to "activite" the plug in.