We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
When we use the frontend editing our theme affects the CSS used in wpdatatables. It appears that common names have been used for functionality, e.g. show, fade, modal. These are very common in bootstrap files, and are being overwritten when the theme CSS loads.
What would be the best solution for this? Unique names for all your CSS styling would be ideal, e.g. showwpdt, fadewpdt, modalwpdt, etc.
Hello Thomas.
Thank you for your purchase.
Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue on our side, to be able to find the source of the problem, especially when the plugin or theme is not familiar to us.
I could probably find the CSS you need to add to wpDataTables Settings/Custom CSS, but I'll need you to provide me the page where the table is. Please bear in mind that this ticket is public, so if you don't want anyone else seeing your site, just mark the "Private" response.
Kind Regards,
Aleksandar Vuković
[email protected]
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