The system is quite simple, and there are no other settings other than entering your Stripe and PayPal information, so Amelia can link to them.
If it works for test payments, it should work for live payments too. Did you change the keys when you switched to live? Also, Stripe and PayPal have a minimum amount (I believe it's $0.5), so if you put a price below that, it may not work as expected.
However, it should come back with an error message saying the payment was unsuccessful.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
My clients can not procede to payments.
It occurs either via PayPal or Stripe.
The hourglass is displyed indefinitely.
When I do a reservation via the test mode, it is OK for me.
Can you help me ?
Thanks
Best regards
Klervi Grimaud
Hello Klervi
Thank you for your purchase.
The system is quite simple, and there are no other settings other than entering your Stripe and PayPal information, so Amelia can link to them.
If it works for test payments, it should work for live payments too. Did you change the keys when you switched to live? Also, Stripe and PayPal have a minimum amount (I believe it's $0.5), so if you put a price below that, it may not work as expected.
However, it should come back with an error message saying the payment was unsuccessful.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables