As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #2236147
A purchase of Amelia yesterday. I haven't received an email and I wasn't able to
Closed

Comments

  • Frank started the conversation
    December 6, 2019 at 11:58am

    Hello,

    I purchased the Amelia plugin from your site yesterday and the payment went through on paypal but I did not get a notification about the purchase. I was allowed to download the plugin but I do not have access to support and I do not have a verification code. Additionally, i tried to apply the coupon code that you had on the site and it did not work for this purchase. Would it be possible to get the 30% off on the purchase?

  • [deleted] replied
    December 6, 2019 at 12:48pm

    Hi Frank,

    I am attaching the email to this ticket, you should have receive it since in our system it says it is delivered to your address. Please check your junk folder.

    Anyway, you can login to our store anytime and manage your subscription, access your plugin and purchase code anytime.

    TMS Store: https://store.tms-plugins.com/

    User Name: [email protected]

    Password: BxoB7JegXDBF

    We will initiate a refund of 30%.