On the frontend, customers are unable to enter information in the following fields : First Name, Last Name, Email and Phone. Please see attached. Thanks !
I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already filled. Can you please make another user with different email and then login with that email address and you will able to make appointment. Also, you can open your browser in Incognito mode (which means that you are not logged in - as your future clients) and you will see that you are able to make an appointment.
From version 1.3.4 you have Option to check customer’s name for existing email during the booking – now it is possible to allow customers to schedule the appointment with the same email but different first and last name:
On the frontend, customers are unable to enter information in the following fields : First Name, Last Name, Email and Phone. Please see attached. Thanks !
Hello Sylvain.
Thank you for your purchase.
I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already filled. Can you please make another user with different email and then login with that email address and you will able to make appointment. Also, you can open your browser in Incognito mode (which means that you are not logged in - as your future clients) and you will see that you are able to make an appointment.
From version 1.3.4 you have Option to check customer’s name for existing email during the booking – now it is possible to allow customers to schedule the appointment with the same email but different first and last name:
Kind Regards,
Aleksandar Vuković
[email protected]
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