Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
On the frontend, customers are unable to enter information in the following fields : First Name, Last Name, Email and Phone. Please see attached. Thanks !
Hello Sylvain.
Thank you for your purchase.
I suppose that you are logged in and that your data is already saved in database, which is reason why your data in booking form are disabled and already filled. Can you please make another user with different email and then login with that email address and you will able to make appointment. Also, you can open your browser in Incognito mode (which means that you are not logged in - as your future clients) and you will see that you are able to make an appointment.
From version 1.3.4 you have Option to check customer’s name for existing email during the booking – now it is possible to allow customers to schedule the appointment with the same email but different first and last name:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables