We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Greetings,
we have 2 items of enquiry.
1) we are wishing to embed Amelia in a Employee like portal via a tabbed interface.
Is it possible to obtain shortcodes for the Employee focus the same as the menu ?
ie. Calendar
Appointments
Events
Employees
Thank you
2) Is it possible for the employee to fill out an additional field on the appointment? Eg. Client Attended or what would be the mechanism to trigger a webhook post appointment for payment/survey or do actions?
Thank you for your assistance
Hello GavinTomlins,
Thank you for your purchase!
1) Like I said in the other ticket, you can't show the employee profile on the front-end, but you can make a profile of your employee on the pages of your website and there put a shortcode for that specific employee so the booking form will be there only with the specified employee availability.
You can find all the shortcodes that you can use on your pages following this link.
2) We have the option 'Custom fields' in Amelia, you can create several types of custom fields and assign them to the services and events that you want. You can find everything you need to know about this feature in our documentation. You can create them to be mandatory or not mandatory in the booking process.
If you have any further questions or concerns feel free to ask,