We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Different question, but I can't change the subject line anymore:
On the search view front-end, the filter options are not visible until the visitor clicks on the icon on the top left. Is it possible to have the filters show immediately? (not everyone sees they need to click first).
Thanks!
Hello Elisabeth.
This is the default behavior of [ameliasearch] when the screen is narrower than 1024px.
There's a class that's being changed on click, and even if we were to apply the CSS code to display the menu right away, you wouldn't be able to hide it anymore, so it'd come up like this:
You wouldn't be able to access the appointments behind this. I'll forward it to our developers, and see if there's anything we can do about it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thanks Aleksandar, I understand.
Maybe a pointer like "click here"or an arrow is an easier solution?
You can close this ticket, thank you.
You're welcome Elisabeth.
Sorry I couldn't be of any more assistance about this. We've got new customer and employee cabinets waiting to be released in December, so you'll be able to do a lot more with the booking forms than you could until now.
I believe something like this will be included in it.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables