We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Plugin wont let me activate and alter information because it has an all white screen on all of the back-end input fields
Hello Mrericdavis1,
Thank you for your purchase!
Could you please tell me can you access General Settings in Amelia -> Settings?
If not, this may be due to a conflict with some other plugin or theme.
Could you please deactivate them one by one and see if the issue is gone after each deactivation? Please try the theme first. If you find out that some of the plugins or the theme is having a conflict with Amelia please let me know which one. Thanks!
The plugin conflicting with Amelia is "JetTabs For Elementor" when I deactivated this plugin Amelia started back working