"Event booking doesn't work" (#2233117) / TMS-Plugins

Comments

Fortuna Tsounis started the conversation
December 3, 2019 at 4:13pm
Hi there,
I am a new costumer, so I just have set the thing up. The first test was fine (or kind of, beacause I didn't set up sender email, but that's my fault) but at least I managed to book some places. But the next try, I couldn't even click in the name or any field where I supposed to type my data. Can you please help me with this? :)
2,576
Aleksandar replied
December 4, 2019 at 12:03pm
Hello Fortuna Tsounis
Thank you for your purchase.
Sorry to hear you're having issues, but we'd love to help you out with this.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also, please tell me are only Events affected, or are you not able to book appointments either?
Kind Regards,

Aleksandar Vuković
[email protected]

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Fortuna Tsounis replied privately
Aleksandar replied privately