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  Public Ticket #2232307
Deposits
Closed

Comments

  • Amy started the conversation
    December 2, 2019 at 10:08pm

    Hi - this is a message from my client who has Amelia installed on their website:

     

    Is there anyway we can ensure that anyone that books any kind of jump or laser tag or party online that they MUST pay for 50% (non refundable) of their booking or 100% (100% if they wanted to) of their booking please?

    We are getting people booking jumps / laser tag and then not showing up, so we would like to cut this down by them paying a deposit online straight away when they book please 1f60a  

    If they don’t pay a deposit then I don’t want them to be able to make a booking



    If you could send me info to send on to them that would be very helpful. Thanks

  •  2,576
    Aleksandar replied
    December 3, 2019 at 1:19pm

    Hello Amy

    I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.

    What your client can do is create separate services - "Appointment with 50% deposit", and "Appointment with 100% deposit", and set up a different price.

    For the first service, they can add a custom field that informs the customer that the payment they process during booking is only 50%, and that they need to pay additional fee when they get on site. At the moment that's the only workaround for this request.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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