After clicking Apply to create or configure an existing Table or Chart, the spinner appears on the page but nothing happens. The changes are not applied which prevents me from using this tool. I tried to debug and find support content on this issue but haven't had any luck.
Thank you for your purchase, and sorry for the inconvenience.
Please tell me which version of the plugin are you using?
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for wpDataTables, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
After clicking Apply to create or configure an existing Table or Chart, the spinner appears on the page but nothing happens. The changes are not applied which prevents me from using this tool. I tried to debug and find support content on this issue but haven't had any luck.
Wordpress 5.3
PHP 7.2
Please advise.
Hello Timothy.
Thank you for your purchase, and sorry for the inconvenience.
Please tell me which version of the plugin are you using?
Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.
Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for wpDataTables, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.
Kind Regards,
Aleksandar Vuković
[email protected]
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