We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2231110
Transferring License
Closed

Comments

  •  1
    Roy started the conversation

    Hi, I would like to transfer a license, as Im transferring a site I built to another domain. I've tried to deactivate the old site and delete the plugin/site, bug cannot get the new one to activate.

    Old site: propelforwardnow.com

    New Site: veritymedicine.com

  • [deleted] replied

    Hello Roy, 

    We deactivated you license on your old site: propelforwardnow.com, so could you please check if you can activate it now on your new site? 

    Please let me know if you still have issues with this.

  •  1
    Roy replied

    Thanks so much!

  • [deleted] replied

    You are welcome, Roy. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help,