We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We're trying to add a slide to our home page showing pictures of service providers registered as Amelia Employees.
We've tried to add from the Amelia shortcode link but the only options given are bookings, search, catalogue and events. Is there another way of getting this to link to the Amelia employee profiles?
Thanks
Tania
Hello Tania,
With the shortcodes booking and catalog you can specify one employee - [ameliabooking employee=1] and [ameliacatalog employee=1]
You can check out the IDs of the services / categories / employees when you click on Preselect Booking Parameters:
when using Gutenberg blocks :
using Classic editor:
You can also find all the IDs in your database.
You can check out all Amelia shortcodes that you can use on your pages following this link.
Hope this helps!
If you have any further questions or concerns feel free to ask.
Thanks Marija, I'll give that a go again and see if it works.
From memory the employee dropdown box didn't show but can see you have screenshots for Gutenberg and Classic. We use Visual Studio, would this make a difference? Sorry for my ignorance!
You are welcome, Tania.
If you use some page builder, you won't see the IDs there probably, so you can check out the IDs in your database, or, for example (I would do this) add the Classic editor and check the ID this way (make the shortcode with the ID) and copy/paste the shortcode to the element that you want in the page builder you use.
Hope this helps!
If you have any further questions or concerns feel free to ask,
Greetings,
we are after the same thing, but are uncertain how to accomplish this. Referring to the link Marja supplied, We can't locate a shortcode for an employee profile. (https://wpamelia.com/faq/)
ie. Prior to booking we wish to see the employee profiles simliar to the backend so the customer can choose who they wish to book.
Eg.
Employee A = Bilbo = Maths Tutor
Employee B = Frodo = English Tutor etc
Any help would be appreciated.
Hello GavinTomlins,
I see that you have opened a ticket for your use case so I will answer your questions there.
There isn't an option to show the employees' profile from Amelia in the front-end, you need to make their profile on the pages that you create on your website and put a shortcode for a specific employee (lfor example [ameliabooking emplpoyee=1] on that page so the booking form will be available there for that employee.