Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2230181
Do not receive notification when customers book
Closed

Comments

  • Shaw Tabrizi started the conversation
    November 30, 2019 at 7:55am

    we do not receive a notification when customers book.  I added two emails under settings - notification but don't receive an email

  • [deleted] replied
    December 2, 2019 at 9:42am

    Hello Shaw Tabrizi,

    Thank you for your purchase and apologies for replying late, we are not working on weekends. 

    Could you please tell me have you set up your email notifications following the instructions in our documentation? What mail service do you use? We have provided instructions there as an example for Gmail, but each mail service has its own configuration - host, port, etc.

    If you maybe use some other plugin for this (SMTP email notifications) you should choose WPmail as mail service in Amelia, and it will use the configuration of that other plugin that you already set up.