Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #2229885
Conversion Tracking
Closed

Comments

  • Crls-n started the conversation
    November 29, 2019 at 7:30pm

    Hi there, 

    I was using the hook "afterConfirmBooking"  to do the conversion tracking via Google Analytics Event tracking with this code: 

    <script>

    window.afterConfirmBooking = function()

    {

    ga( 'send', 'event', 'object', 'bestätigen', 'termin-conversion' );

    // your code

    };

    </script>

    Everything was working fine since I applied it in March 2019.  I updated a few days ago to Amelia Version 2.3.2 from 2.2.1. Now the booking process coudn't be completed anymore. The submit button is at the end of the process won't respond. By the way I'm using the "Step-By-Step Booking Wizard".

    I was able to fix the problem by removing the script that I mentioned at the top of this threat. Now Amelia is working again but I have no conversion tracking anymore.

    Please help!!!

    I would now suggest that you have change or remove the hooks in the update maybe!?  Or is there another reason why the hooks aren't working anymore.

    By the way I had a similar problem before I came up with last solution:

    https://tmsplugins.ticksy.com//ticket/1922278/

    Thank you in advance for your help.

    Kind Regards,

    Carlos

  •   [deleted] replied privately