Hi My client would like his Employees to be able to schedule their own appointments BUT ALSO add appointments for other employees. It seems this is not possible at the moment via backend. But would it maybe be possible to change the Amelia Employee User Role to just also allow scheduling appointments for other employees? Thank you for your efforts.
Unfortunately, this isn't possible to achieve in the back-end of Amelia with its built-in features. And I am afraid we couldn't change this user role now since we haven't had such requests so far and a lot of users use this Amelia Employee user role as it is now. It wouldn't be convenient if we change it all of a sudden for all Amelia users and we will definitely have a lot of complaints afterwards since in most cases employees can't create appointments for other employees, just for themselves.
This can only be achieved if you give them Amelia manager roles, but they will have more permissions than just adding appointments in the back-end.
Sorry I couldn't help you more with this at this point.
If you have any further questions or concerns feel free to ask,
Hi
My client would like his Employees to be able to schedule their own appointments BUT ALSO add appointments for other employees. It seems this is not possible at the moment via backend. But would it maybe be possible to change the Amelia Employee User Role to just also allow scheduling appointments for other employees?
Thank you for your efforts.
Best regards,
Fabian Watrinet
Hello Fabian,
Unfortunately, this isn't possible to achieve in the back-end of Amelia with its built-in features. And I am afraid we couldn't change this user role now since we haven't had such requests so far and a lot of users use this Amelia Employee user role as it is now. It wouldn't be convenient if we change it all of a sudden for all Amelia users and we will definitely have a lot of complaints afterwards since in most cases employees can't create appointments for other employees, just for themselves.
This can only be achieved if you give them Amelia manager roles, but they will have more permissions than just adding appointments in the back-end.
Sorry I couldn't help you more with this at this point.
If you have any further questions or concerns feel free to ask,