As previously announced via banners and our newsletters, support is no longer available through this platform.
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I purchased the Pro version of wpDataTables. I tried to install the ZIP file by clicking the Add New plug in button. WordPress reports that the folder already exists and that the installation failed. Do I need to uninstall the free version of WPDataTables first, or is there some other step I am not doing?
Hello Randell.
Thank you for your purchase.
That is correct, both wpDataTables and wpDataTables Lite have the same folder name, so you do need to deactivate/delete Lite before you can install the full version.
Make sure "Prevent deleting tables in database" option is enabled in main settings of wpDataTables, and then simply deactivate/delete the current installation, and Add New/Upload the previously downloaded wpdatatables.zip file to install the latest version.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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