We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm evaluating your data table after reading much of the documentation. I linked to a CSV file but many of the columns are not imported and some number columns are truncating numbers so that only the first three integers are displayed. Is this what I can expect if I buy your app?
Hello No.
Thank you for your interest in our plugin.
Could you please send me the CSV file you used, so I can test it in my local environment?
If you don't see some columns, my guess is that those columns don't have a header, and they get skipped. As for the numbers, one column needs to have numbers in the same format in all rows. If there are different formats, the plugin will not be able to display them all. Also, please make sure the number format in wpDataTables settings is the same as the source file.
Kind Regards,
Aleksandar Vuković
[email protected]
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I fixed the weird number rounding problem by setting the decimals to 0 (zero) in the Main Settings. By default it was 1. Default should be 0 so when users import data they can see what they imported and make changes from that.
Sorry, I forgot how I fixed the columns problem.
Great table, thanks! Purchased a license.