As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi there
I would like to purchase the Amelia plugin but when going to the purchase screen i see that the plugin is advertised as 59 USD but upon checkout is says it'll charge me 69 USD. This isn't correct, see attached. Please help.
Hi Candice,
Thank you for your interest in our plugin.
The Paddle that we use for managing our purchases automatically adds VAT depending on the country from which you are making your purchase, so that price is a price that includes VAT.
Best regards.
Ok, I see. Thank you for the reply.
Hi Candice,
You are welcome.
Best regards.