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  Public Ticket #2228557
Somes issues
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  • Tristan started the conversation

    Hello, 

    I have some questions about WpTables : 

    • I  cannot activate my licence on my domain : france-pronostiqueur.com because I already activate it on my test server. So I would like to deactivate it on the last domain and activate it for the domain : france-pronostiqueur.com, can tou do that please ?
    • When I add the filtering option with the selection box on my table, no option appears on the front office, as you can see on my website on columns "prono live". Can you help me please ?
    • How can I write on two lines the title of my column without changing all the options for the table ?
    • How can I add a URL link on the images in my table please ?

    Sorry for many questions but I really need to fix it. 


    Thank you in advance, 

    Tristan

  •  508
    Aleksandar replied

    Hello Tristan.

    1. Sure, we deactivated the license remotely, so you should now be able to activate it on your website.

    2. Issues like this are usually linked to a conflict between the bootstrap files. You can go to main settings of wpDataTables, and deactivate both Bootstrap options (on the bottom of the page). If it works on back-end, but not on front, then you can only deactivate the "Front-end" bootstrap slider.

    3. If I understood correctly, you'd like the column header to break into two lines, correct? If this is true, this would be possible with some simple CSS.

    It should look something like this:

    .wpdt-c th.column-newcolumn {
    white-space: normal !important;
    width: 200px !important;
    }

    Where "newcolumn" is the column's name from the database. You can see this when you open the settings of that column:

    7066698276.png

    You can add that to main settings of wpDataTables/Custom JS and CSS/Custom CSS field.

    4. To add a hyperlink to an image, you need to save that column as "String", and then add the images like this:

    <a href="https://wpdatatables.com/" target="_blank"><img src="https://wpdatatables.com/wp-content/themes/wpdatatables-theme/assets/img/logo.svg"></a>
    

    That will display the image like this in the table:

    5166149148.png

    And on front-end, when you click on it, it will take you to https://wpdatatables.com/

    I hope that helps.

    Kind Regards, 

    Aleksandar Vuković
    aleksandar.vukovic@tms-outsource.com

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitterAmelia demo sites | Docs

    You can try wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  • Tristan replied

    Hello, 

    Thank you very much for your answers ! 

    I just have a problem with the CSS because the name of the columns is the same between tables, that means the settings will be the same between tables while it should not. Can I change the column's name from the database ?

    Other questions :

    5. Can I make the title of the column sticky or the first column that I see all the time on the screen the first line or column for better visibility ? Like in excel. 

    6. Can I change the colour of just some lines on the table ?

    Thank you very much for your help, 

    Best regards, 

    Tristan

  • Tristan replied

    Hello, 

    Moreover, I have a big problem, one my table is not loading and I cannot change anything on it. As you can see attached, I have an infinite loading... While on my old table it's ok. 

    If I duplicate the table I still have the problem... 

    Can you please help me ? 

    Thank you very much, 

    Tristan

    Attached files:  45.PNG

  • Tristan replied

    Hello, 

    Could you have a look please ? Because I'm completely blocked. 

    Thank you very much in advance, 

    Tristan

  •  508
    Aleksandar replied

    Hello again Tristan

    Please note that we're not working on weekends.

    If you wish to apply the CSS I provided in the previous response only to a certain table, you need to cut it and paste it in an HTML tag above the table, when creating the page. Like this:

    <style>
    .wpdt-c th.column-newcolumn {
    white-space: normal !important;
    width: 200px !important;
    }
    </style>
    [wpdatatable id=1]

    So it'll apply only to that table in front end.

    As for the loading issue, I can't say anything without remoting in.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Kind Regards, 

    Aleksandar Vuković
    aleksandar.vukovic@tms-outsource.com

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitterAmelia demo sites | Docs

    You can try wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •   Tristan replied privately
  • Tristan replied

    Did you check what was wrong on my table 5 ? 

    Thank you very much, 

    Tristan

  •   Aleksandar replied privately
  • Tristan replied

    Hello Aleksandar, 

    Thank you so much for your answer and help ! It's perfect now !

    I only have still one issue and after I promise, I wont disturb you :) 

    On my first table, when I select the option to order the table on loading based on the column "Note", it's working well on laptop but on mobile it's the basic order. It's not ordered based on the column. Can you have a look on it please ? The URL is : https://france-pronostiqueur.com/

    By the way, it's working well on my other tables. 

    Thank you in advance, 

    Tristan

  •  508
    Aleksandar replied

    Hey Tristan.

    That's really strange. I checked the website, and can confirm the issue is present on my end as well.

    Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed.

    Can you please change the theme and see if the issue is resolved? If not, then please deactivate all other plugins except for wpDataTables, refresh the page where the issue is, and see if it is resolved (it should be). If it is, then start activating other plugins one by one, and after each activation refresh the page to see if the issue reoccurred. Once it does reoccur, you will have found the plugin causing the issue.

    Best regards.

    Kind Regards, 

    Aleksandar Vuković
    aleksandar.vukovic@tms-outsource.com

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitterAmelia demo sites | Docs

    You can try wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables