We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I'm using a combination of events (for my clients' exams) and services (for my clients' courses).
The courses I give myself, so I have created myself as employee, and added each course date as special day.
When I go to the calendar view, however, all I see for a special day, is a white background. That is very unclear. I want to see that that day has been reserved for that particular course, but that is only shown after the first client has booked it. How can I make it so that the course is visible in the calendar properly, even if no one has booked it yet?
Hello again Jaap Bijl
Unfortunately, that's not how the Calendar works.
The white fields show that you're available during those hours. Gray fields show the unavailable times.
Since every employee can be assigned to any number of Services, you can't have the calendar display the Service in it, even though you only have one service created, and one employee assigned to that service. Only when there's a booked appointment will the calendar show the service in the calendar.
Kind Regards,
Aleksandar Vuković
[email protected]
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