We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have a chart in a wordpress page populated by a SQL table using your plugin. I am not publishing the table in the wordpress page, just the chart.
My question (1) is whether the opening of the wordpress page will automatically refresh the SQL query and therefore table and therefore the chart.
When I load the table in a page, it seems to refresh the data automatically when that page is opened, but not if there is just the chart.
My follow up question (2): is there way of either having the chart data refreshed automatically on opening the wordpress page or on a timer, such as every 24 hours?
Hello john.
The charts depend on the table, so when the page is refreshed it will pull the data from the table.
SQL Query based tables are refreshed instantaneously, so when you refresh the page, the plugin will display whatever change was made in the database.
If you wish your chart to auto-refresh, you can add the auto-refresh interval in the table, enable "Follow table filtering" when creating the chart, and then place them both on the same page. If you don't want to show the table, you can hide it with some custom CSS.
Kind Regards,
Aleksandar Vuković
[email protected]
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